NOC technicians must constantly spend time researching anomalous activities they observe on the network and making technical adjustments to be prepared to respond should emergency situations arise. This can require an extensive array of expensive, cutting-edge technology that an in-house NOC would rarely use. It’s these types of expenditures that make NOC outsourcing a very attractive and cost-effective option. Companies offering outsourced NOC support services can recoup expensive expenditures on technology from fees from their clients. An in-house NOC must simply absorb those costs.
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